Security personnel at the sprawling complex in central Delhi were forced to take Mr Kejriwal away from the site. His colleagues in the Cabinet - Rakhi Birla, Somnath Bharti and Manish Sisodia - were seen collecting the application letters brought by the people.
"There could have been stampede had I not left 'janta darbar'. Better arrangement is needed next time," Mr Kejriwal said. "The turnout was more than we expected," the 45-year-old leader said.
The opening of the VIP gates of the Secretariat for the aam aadmi or common man - a promise that the Aam Aadmi Party had made in its manifesto - resulted in the security forces outnumbered by people with a grievance to report to their government. (Watch)
All roads leading to the Secretariat were barricaded with only pedestrians allowed. (Live updates)
Among the people waiting for their Chief Minister was the family of a four-year-old boy, who was crushed under a bus on December 31. The parents - father is a daily wager and mother a domestic help - allege the police refused to act against the driver.
On Thursday, the Chief Minister had announced that his entire cabinet will sit outside their offices at the Delhi Secretariat on Saturday every week and hear grievances from people and try to solve them. On weekdays, he said, one minister will hear grievances from the public.
"Public grievance is a major issue for any government. It is the duty of every government to resolve those grievances. Public grievance is just a symptom, the disease lies somewhere else," Mr Kejriwal had said. Grievances will be segregated into five categories depending upon their urgencies, he added.
Source of Info - NDTV
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